Communication
Negotiation, and Conflict Resolution skills for the Workplace
Effective Communication Skills for the Workplace
Next Available Course
This course is not currently scheduled. Please contact WACOSS to register your interest.
Further develop your existing people skills and learn new techniques to communicate effectively at work.
Whether your meeting face to face with staff, supervisors or colleagues, or using the phone or email to convey messages, good communication is the essential ingredient to building successful work relations and making sure your message is clearly understood and heard.
This course will give you the opportunity to practice and explore your listening, questioning and non-verbal communication skills in a relaxed and fun environment.
What previous participants have said...
" A highly useful session in developing effective communication skills." Anonymous.
WHAT DOES IT COVER?
- Understanding the communication process
- Recognising different types and styles of communication
- Choosing the right type of communication for the situation
- Sending clear and consistent messages and avoid misunderstandings